Terms of Service

Last updated: January 2025

Welcome to My Neet Buddy. By using our platform, you agree to these terms and conditions.

1. Acceptance of Terms

Agreement: By accessing and using My Neet Buddy's services, you accept and agree to be bound by these Terms of Service.

These terms apply to all users, including students, parents, educators, and institutions. If you do not agree to these terms, please do not use our services.

2. Description of Services

My Neet Buddy provides educational services including:

Test Series

Mock tests and practice exams for NEET entrance exam

AI Analytics

Detailed AI-powered analysis and progress tracking

Study Materials

Comprehensive NEET question bank and resources

Parent Reports

AI-generated reports for parent engagement

3. User Accounts & Registration

Account Requirements

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One person may not create multiple accounts
  • You must be at least 13 years old to create an account

Minor Users

Parental Consent: Users under 18 must have parental or guardian consent to use our services.

4. Acceptable Use Policy

You May:

  • Use our services for legitimate educational purposes
  • Share your experience and provide feedback
  • Participate in community discussions respectfully
  • Use our materials for personal study purposes

You May Not:

  • Share your account credentials with others
  • Copy, distribute, or resell our content without permission
  • Use automated tools or bots to access our services
  • Engage in cheating or academic dishonesty
  • Upload malicious software or spam content
  • Harass or intimidate other users

5. Payment Terms & Subscriptions

Subscription Plans

  • Monthly and annual subscription options available
  • Subscriptions auto-renew unless cancelled
  • We'll notify you before renewal and charge
  • You can cancel anytime from your account settings

No Refund Policy

All Payments Are Final: All subscription fees are non-refundable. Please review subscription details carefully before purchase.
  • No refunds will be provided for any subscription plan
  • Cancellation does not entitle you to a refund for the current billing period
  • Access continues until the end of your current billing cycle after cancellation

6. Intellectual Property Rights

Our Content

All content on My Neet Buddy, including questions, explanations, videos, and analytics, is protected by copyright and other intellectual property laws.

Your Content

  • You retain ownership of content you create
  • You grant us license to use your content to provide services
  • We respect your intellectual property rights

7. Service Availability & Modifications

Service Updates: We may modify, suspend, or discontinue services with reasonable notice to users.
  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance
  • We'll fix technical issues as quickly as possible

8. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Data Security: We implement industry-standard security measures to protect your personal and educational data.

9. Limitation of Liability

Educational Tool: My Neet Buddy is a supplementary educational tool. Success in NEET depends on various factors beyond our control.
  • We provide services "as is" without warranties
  • Our liability is limited to the amount you paid for services
  • We don't guarantee specific exam results or admission outcomes

10. Termination

Account Termination

  • You may delete your account anytime
  • We may suspend accounts for terms violations
  • Data retention follows our privacy policy

11. Governing Law & Disputes

  • These terms are governed by Indian law
  • Disputes resolved through arbitration when possible
  • Courts in India have jurisdiction for legal matters

12. Changes to Terms

We may update these terms from time to time. We'll notify you of material changes through:

  • Email notification to your registered address
  • In-app notifications and announcements
  • Updates posted on our website

Questions About These Terms?

Our support team is here to help clarify any questions about our terms of service.

info@myneetbuddy.com
By using My Neet Buddy, you acknowledge that you have read, understood, and agree to these Terms of Service.